Samsung Galaxy S4 Ear Speaker Failure Issue

SOLVED: GALAXY S4 DEAD EAR SPEAKER IS HARDWARE ISSUE

I'm the proud owner of a Samsung Galaxy S4 smartphone via AT&T. I bought the phone on my upgrade in mid May of 2013. About two months in, I noticed that the ear speaker quit working all of the sudden.

During a phone call, I was talking to a friend, but was not hearing anything back. At first, I blamed it on his phone. He kept calling me back after I would tell him to check his phone, but I realized it was on my end after receiving a different call with no sound.

My first thought was that the phone must have been tricked into thinking that the headphones were still connected. I was using the original Samsung earplug headphones with the speaker, and a very nice pair of Sony over-the-ear speakers for listening to music.

But when removing the headphones, I was still getting the notification on the screen that the headphones were in fact unplugged from the device. That eliminated my theory that something was stck in the headphone jack making the device think it was still plugged in, thus turning off the ear speaker.

I did a lot of research online and didn't find much. I only found one instance of a user with the same problem. He was told to try a hard reset to hopefully fix the issue, but that did not work.

I contacted AT&T and Samsung and reported the problem, and was told by both that they had not heard of such an issue from any other users. That pretty much told me that this must have been a random device failure.

I had not ever dropped the phone, and had used it gently over the past two months. I was afraid that the hard reset wouldn't solve the problem, which it didn't. If you experience this problem, it's definitely a hardware failure issue and not something that can be solved by resetting the operating system.

Sadly, I was going to have to order a warranty replacement and have another Galaxy S4 shipped to me. I dreaded the amount of time it would take to complete the process and receive my replacement phone, but I called in on a Monday to at least get it started early in the week.

To my surprise, I got a notification that the replacement device order was processed by the afternoon, and had actually shipped out. The new Galaxy S4 replacement phone was shipped via FedEx and sitting on my doorstep sometime during the day on Wednesday.

I was very pleased with the rapid turnaround time, and was back in business. The customer service given by AT&T and Samsung were both top notch. The AT&T representatives "felt my pain" and were very sympathetic, and that always helps!

Hats off to AT&T and Samsung for making the most out of this situation and taking care of the problem!

Carlton Flowers
Gadget Addict

 

Samsung Galaxy S4 S-Pen Inside Scoop - New Clue?

NEW INVESTMENT COULD MEAN S PEN STYLUS FOR GALAXY S IV

A fresh new development could spell "S Pen" for the upcoming Samsung Galaxy S IV smartphone. Evidently, Samsung has invested $58.9 million in Wacom. This is the company who supplies the S Pen stylus found in the Galaxy Note series.

Does Samsung owning a 5% stake in Wacom mean that they believe the stylus will become the defacto user interface tool for all smartphones and tablets, or does it simply mean they are tightening up the future supply for the Note series?

I have flip-flopped on this issue at least 3 times now. First, I truly believed there would be a stylus with the Galaxy S IV. Then I truly believed they would not, due to the thinness issue and the fact that the Galaxy S4 would directly compete with the Note II and make it obsolete. But now my faith in the S Pen for the SGS4 has come back again.

I don't see Samsung plopping down this much cash just to support 2 devices in their lineup. This is the kind of investment that tells us the stylus is the future of their front line products. Maybe this is the kind of cash Wacom needed for research & development purposes to provide a thinner stylus for the SGS4.

Looking at the trends, we pretty much saw the stylus die back in the ending days of the Palm Treo. Nobody would have ever predicted a comeback after the induction capacitive screens were invented. But Samsung pulled it off with the first generation Note.

Maybe the stylus never died, spiritually. Maybe the hordes of "precision-minded smartphone users" like myself never really disappeared. I was one of the faithful stylus-toting Treo users, and I've missed the accuray of a stylus ever since those days.

Could it be that fat-fingering and screen-finger-buttering is the trend that might be coming to a close? I think it could be. As smartphones become more and more capable, the demand for pinpoint accuracy will only grow, in my opinion.

So, let it be known that I am officially waffling. Again. My current position on this issue stands upon the inclusion of the S Pen stylus for the Samsung Galaxy S IV breakthrough device coming to shelves in the near future.

I just hope I'm not wrong... because my hopes are up again.

Carlton Flowers
Stylus Mogul

Samsung Galaxy 4S Information - Hot Off The Press!

THE SAMSUNG GALAXY 4S AND WHY THERE IS NEWS

You either reached this site because you are an avid, rabid Carlton Zone Blog fan, or you were searching for the Samsung Galaxy 4S in vein. But lucky for you, this site is the only "legitimate" search result for the 300,000 people looking for this non-existent phone each and every month.

It's halfway comical, and also half marketing success story on behalf of Apple. While you searchers were really wanting to find more information on the up-and-coming Samsung Galaxy S4 smartphone, you mindlessly used Apple's crusty old nomenclature for their boring 5th generation device.

When I see "4S" coupled with "Samsung Galaxy", it makes me cringe. Why? Because it dredges up the frustrating, painful memories that I have stuck in my mind from the days of owning an iPhone 4.

Fortunately for me, I was liberated on October 24th, 2012 when I purchased my Samsung Galaxy S2, which I now own and love.

But back to the topic at hand... hats off to Apple for brainwashing at least 300,000 people per month and causing them to mindlessly search for the vaporware device listed in the title. My bet is that the searchers are current cult members who are trying to escape the stronghold Apple has on their minds.

Fear not, brainwashed Apple refugees, for you have not actually found this site in vein. You have reached the promised land of Android, and I will lead you to the light. Crank back a few stories and start to read what I have provided about the rumors surrounding your smartphone savior, the Samsung Galaxy S4.

Carlton Flowers
Smartphone Prophet

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Samsung Galaxy S IV Rumor Roundup

FRESH GALAXY S IV GOSSIP - S PEN SUPPORT OR NOT?

The rumor mill is cranking out some fresh new chatter about the upcoming Samsung Galaxy S IV. The tidbit of info that has my ears perked the most? Whether or not it will have an S Pen.

The initial rumors were holding out that the S Pen would be a part of the Samsung Galaxy S IV. Then as time went on, a lot of the prognosticators were saying that they would not allow an S Pen on the S IV because it would compete directly with the Galaxy Note II.

But now we've come back to the initial theory that the Galaxy S IV would in fact come with the extra digitizer layer that is needed to read the special tip in the S Pen stylus. But how will they do this without killing the Note II?

First of all, in Android years (very similar to Dog years), the Galaxy Note II has reached full maturity. It will be in its geriatric stages by the time the Galaxy S IV has been released. So maybe Samsung and the carriers aren't concerned with whether or not the Galaxy S IV will stick the final nail in the coffin of the Note II.

Second of all, there are some hideous rumors floating around about the Galaxy Note III. If they are even remotely true, I don't think the Galaxy S IV will be considered an overlapping device because of its inclusion of the S Pen.

As the story is now being told, the Samsung Galaxy Note III might have a display that is 6" or greater in diagonal measure, and it will have an 8-core CPU. That definitely takes the Note out of its current class as a ginormous smartphone, and puts it into a new category of "tablet-with-on-board-phone".

In my opinion, calling such an absurdity a "smartphone" would be ridiculous. But it makes sense. This would be similar to an iPad Mini with a 4G LTE radio on board, just smaller and more portable. Plus, it would allow the Galaxy S IV pick up right where they left off in the "phablet" niche.

People complained in the past that the Galaxy Note I was way too big. The Note II was tweaked, making it thinner width-wise, and a tad taller. But still, many claim it's too big to be taken seriously as a smartphone. I don't think it would be too big. However, I certainly think scaling it back to 5" would be a master stroke.

Stay with me and we'll keep tracking the latest tidbits on the smartphone/phablet of the future that looks to be packing a quad-core CPU and all the fixings. It's gonna get really exciting as we go!

Carlton Flowers
Mi Amore Galaxy Galore

Samsung Galaxy S IV Derails My Clear Plan Of Action

UPGRADE DECISIONS: GALAXY S IV OR GALAXY NOTE II?

I'm starting to get caught up in the rumors surrounding the Samsung Galaxy S IV that is to be released sometime this spring. My heart was set on the Galaxy Note II after my 2-week review of the AT&T device, but one new rumor on the S IV could change my mind...

Will the Samsung Galaxy S IV have an S Pen?

Some tech blogs are saying that Samsung won't do this, because it would make the Galaxy S IV compete directly with the Galaxy Note II, and it would be too early in the life of the Note II to offer up a direct competitor.

But over the past few days, more and more tech prognosticators are saying that the Galaxy S IV will in fact have an S Pen. If that's the case, I'm going to definitely opt for the S IV when my upgrade is available in May of 2013.

It looks like you're going to get everything that the Note II offers, and then some, plus with a slightly more managable 5" diagonal display. The S IV will rock the quad core CPU just like the Note II, and I would expect to see even more features since it comes 6 months further down the developmental highway.

If this pans out, and the Galaxy S IV comes packing an S Pen, we'll have a device with the best of both worlds. All of the magic of the Note II should be included in this new smartphone that might get upgraded into the "Phablet" category, plus all the latest bells and whistles that Samsung has to offer. And of course it would also include the latest Android operating system, Key Lime Pie.

Let's watch and see what happens over the first few months of 2013. I think it will be an exciting time for tech and gadgets.

Having the extended early upgrade requirement might end up as a blessing to me after all.

Carlton Flowers
Samsunged